- The limited warranty for the Product extends for 90 days beginning on the
date of the purchase of the Product. This 90-day period is extended by each
whole day that the Product is out of your possession for repair under this warranty.
- The limited warranty extends only to the original purchaser ("Consumer")
of the Product and is not assignable or transferable to any subsequent purchaser/
end-user.
- The limited warranty extends only to Consumers who purchase the Product
in the United States of America.
- During the limited warranty period, Nokia will repair, or replace, at Nokia's
sole option, any defective parts, or any parts that will not properly operate
for their intended use with new or refurbished replacement items if such repair
or replacement is needed because of product malfunction or failure during normal
usage. No charge will be made to the Consumer for any such parts. Nokia will
also pay for the labor charges incurred by Nokia in repairing or replacing the
defective parts. The limited warranty does not cover defects in appearance,
cosmetic, decorative or structural items, including framing, and any non-operative
parts. Nokia's limit of liability under the limited warranty shall be the actual
cash value of the Product at the time the Consumer returns the Product for repair,
determined by the price paid by the Consumer for the Product less a reasonable
amount for usage. Nokia shall not be liable for any other losses or damages.
These remedies are the Consumer's exclusive remedies for breach of warranty.
- Upon request from Nokia, the Consumer must prove the date of the original
purchase of the Product by a dated bill of sale or dated itemized receipt.
- The Consumer shall bear the cost of shipping the Product to Nokia in Ft.
Worth, Texas. Nokia shall bear the cost of shipping the Product back to the
Consumer after the completion of service under this limited warranty.
- The Consumer shall have no coverage or benefits under this limited warranty
if any of the following conditions are applicable:
- The Product has been subjected to abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts which are not the fault
of Nokia, including damage caused by shipping.
- The Product has been damaged from external causes such as collision
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, or improper use of any electrical
source, damage caused by computer or Internet viruses, bugs, worms, Trojan
Horses, cancelbots or damage caused by the connection to other products
not recommended for interconnection by Nokia.
- Nokia was not advised in writing by the Consumer of the alleged defect
or malfunction of the Product within fourteen (14) days after the expiration
of the applicable limited warranty period.
- The Product serial number plate or the enhancement data code has been
removed, defaced or altered.
- The defect or damage was caused by the defective function of the cellular
system or by inadequate signal reception by the external antenna, or viruses
or other software problems introduced into the Product.
- Nokia does not warrant uninterrupted or error-free operation of the Product.
If a problem develops during the limited warranty period, the Consumer shall
take the following step-by-step procedure:
- The Consumer shall return the Product to the place of purchase for repair
or replacement processing.
- If "a" is not convenient because of distance (more than 50 miles) or
for other good cause, the Consumer shall ship the Product prepaid and insured
to:
Nokia Inc., Attn.: Repair Department
5650 Alliance Gateway
Zone 4
Ft. Worth, TX 76177
- The Consumer shall include a return address, daytime phone number and/or
fax number, complete description of the problem, proof of purchase and service
agreement (if applicable). Expenses related to removing the Product from
an installation are not covered under this limited warranty.
- The Consumer will be billed for any parts or labor charges not covered
by this limited warranty. The Consumer will be responsible for any expenses
related to reinstallation of the Product.
- Nokia will repair the Product under the limited warranty within 30 days
after receipt of the Product. If Nokia cannot perform repairs covered under
this limited warranty within 30 days, or after a reasonable number of attempts
to repair the same defect, Nokia at its option, will provide a replacement
Product or refund the purchase price of the Product less a reasonable amount
for usage. In some states the Consumer may have the right to a loaner if
the repair of the Product takes more than ten (10) days. Please contact
the Customer Service Center at Nokia at the telephone number listed at the
end of this warranty if you need a loaner and the repair of the Product
has taken or is estimated to take more than ten (10) days.
- If the Product is returned during the limited warranty period, but the
problem with the Product is not covered under the terms and conditions of
this limited warranty, the Consumer will be notified and given an estimate
of the charges the Consumer must pay to have the Product repaired, with
all shipping charges billed to the Consumer. If the estimate is refused,
the Product will be returned freight collect. If the Product is returned
after the expiration of the limited warranty period, Nokia's normal service
policies shall apply and the Consumer will be responsible for all shipping
charges.
- You (the Consumer) understand that the product may consist of refurbished
equipment that contains used components, some of which have been reprocessed.
The used components comply with Product performance and reliability specifications.
- ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE
REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL
NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS
OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES,
DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY
OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH
DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE
LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING
REPAIRED.
- Some states do not allow limitation of how long an implied warranty lasts,
so the 90-day warranty limitation may not apply to you (the Consumer). Some
states do not allow the exclusion or limitation of incidental and consequential
damages, so certain of the above limitations or exclusions may not apply to
you (the Consumer). This limited warranty gives the Consumer specific legal
rights and the Consumer may also have other rights which vary from state to
state.
- Nokia neither assumes nor authorizes any authorized service center or any
other person or entity to assume for it any other obligation or liability beyond
that which is expressly provided for in this limited warranty including the
provider or seller of any extended warranty or service agreement.
- This is the entire warranty between Nokia and the Consumer, and supersedes
all prior and contemporaneous agreements or understandings, oral or written,
relating to the Product, and no representation, promise or condition not contained
herein shall modify these terms.
- This limited warranty allocates the risk of failure of the Product between
the Consumer and Nokia. The allocation is recognized by the Consumer and is
reflected in the purchase price.
- Any action or lawsuit for breach of warranty must be commenced within eighteen
(18) months following purchase of the Product.
- Questions concerning this limited warranty may be directed to:
Nokia Inc.
Attn.: Customer Service
7725 Woodland Center Blvd., Suite. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 287-6612
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6452)
- The limited warranty period for Nokia supplied attachments and accessories
is specifically defined within their own warranty cards and packaging.
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